Shipping policy
Our Shipping Commitment
At Stant, we aim to provide reliable shipping, clear delivery timelines, and a smooth ordering experience for every customer. Please review the details below to understand our shipping process and what you can expect when placing an order with us.
Order Preparation Time
Each Stant chair is carefully prepared before shipping. This process typically takes 1–3 weeks before your order is ready to leave our warehouse.
Once your order has shipped, you will receive an email confirmation with tracking details.
Estimated Shipping Times
Once shipped, delivery typically takes 7–8 business days.
Delivery times may vary slightly depending on your location, courier delays, customs processing, holidays, or circumstances outside our control.
Free Express Shipping
We offer free express shipping on all Stant orders across Europe, Canada, and worldwide.
No minimum order value is required.
Duties and Import Fees
We cover any import duties you might incur, so you can enjoy a hassle-free shopping experience.
Please note that local customs procedures may still apply depending on your country. If any additional information is required for customs clearance, the courier may contact you directly.
Tracking Your Order
You will receive a tracking number by email once your order has shipped. You can use this number to monitor your delivery status.
If you have not received your tracking confirmation after your order has been prepared and shipped, please contact us at support@getstant.com with your order number.
Shipping Restrictions
We cannot ship to PO Boxes or military addresses. Please provide a valid residential or business address during checkout.
Lost or Delayed Shipments
If your package is marked as delivered but has not been received, or if it appears to be significantly delayed, please contact us at support@getstant.com.
We will assist you in investigating the issue with the courier and finding a suitable solution.
Need Help?
For any shipping or delivery questions, contact our customer support team at support@getstant.com. We are here to help.